About
Our Vision
We will provide our customers with the best experience from end to end, with a focus on delivering user-friendly and cost-effective solutions that deliver unparalleled value to our clients and those they serve.
Our Mission
In line with our vision, we’re here to help ensure that every organization we work with executes their responsibilities in the most efficient manner possible. With that, we will continually offer and refine solutions that are incredibly simple, flexible, scalable, and convenient, making it easier for our clients to meet or exceed expectations and goals.
Company Bio
We appreciate this opportunity to introduce you to Systems East, Inc., a leading provider of comprehensive finance, billing, and payment solutions since 1981. We are headquartered in the Finger Lakes Region of Central New York at 50 Clinton Avenue in Cortland, and maintain satellite offices in South Carolina, Florida, and Arizona. Systems East has an established record of providing professional assistance to hundreds of clients all over the nation. In our more than three decade history, our experienced staff has specialized in the development of a variety of software products that are comprehensive, easy to use, and cost-effective. We invite and encourage you to contact us to learn more about our team, the services we offer, and how we can help you succeed. On behalf of Systems East and our team, thank you for your interest. We look forward to hearing from you soon.
Sincerely,
James L. Buttino, President
Systems East, Inc.
Financial Synopsis
Since inception, we’ve consistently enjoyed steady and sustainable growth, resulting in a positive financial position every year. Equally important, Systems East has no debt and has never sought or received funding from external sources such as banks or venture capitalists. Our financial independence permits a focus on quality instead of shareholder income. This is entirely consistent with a management strategy that focuses on attraction and retention of both clients and employees. Our return on investment is not measured solely by the bottom line. We place a high value on relationships, we can invest as appropriate to advance them, and we can exercise patience in seeking a return on investment. As a result, we now assist our clients in handling billions of dollars in transactions annually.
Product Portfolio
Our software is written to deliver effective and reliable solutions to our clients. To meet this high standard, we offer and continue to invest in our portfolio of integrated applications to the benefit of clients of all types and sizes:
- Total Collection Solution (TCS): Our powerful, cloud-based TCS program provides full local and remote access, assisting your organization throughout the collections process, including retrievals, interest calculations, foreclosures, auctions, and reporting. Learn more here.
- Digital Bill Payments: Xpress-pay provides your organization with unparalleled flexibility to get paid your way, and make it easier to connect with customers anywhere. Turn every interaction with your customers into a money-making opportunity today! Learn more here.
Notable Milestones
- 1981: The Integrated Finance Management and Access System is launched to provide vastly improved management of budgeting, finance, and purchasing.
- 1981: The Tax Collection System (TCS) is released, rapidly establishing the standard for tax enforcement in New York counties and municipalities.
- 1985: Our Integrated Payroll Solution is delivered as the final installment of our financial product suite for the county-level client base.
- 1996: TCS is re-written with an expanded scope to become the Total Collection Solution, now offering collection and enforcement of several types of obligations.
- 2005: Xpress-pay is launched, allowing any organization to easily accept secure online payments or donations for virtually any purpose.
- 2007: An automated telephone payment service is integrated into Xpress-pay, extending ePayments services to technologically underserved clients and consumers.
- 2011: Xpress-pay Mobile is launched as one of the first commercially viable mobile wallet solutions available on the market.
- 2012-2016: IFM/Access, Payroll, and TCS were rewritten as cloud-based applications, vastly improving access and reducing implementation and operational costs.
Executive Team
James Buttino
President
Jeanne Day
Director of Administrative & Enrollment Services
Brian Campbell
Director of Business Development
Peter Rogati
Director of Operations
Thomas Buttino
Director of Marketing